For multi-branch groups
Voxa Estate for multi-branch agencies
One organisation for the whole agency, with each office set up as a branch. Head office sees every branch; each branch team sees its own. This page sets out what works today and what does not yet.
What head office sees
- Every branch in one place. Portfolio, the Inbox of repair jobs and the monthly board report can each be filtered to one branch, or to properties not yet given a branch.
- The filter is part of the page link, so a branch view can be shared with a colleague.
- The board report is on screen and as a PDF. Filtered to a branch, it covers that branch's properties only and says so.
- Every property's compliance status in one place, with missing items first.
How branches are kept apart
Each property belongs to one branch, or to none until it is given one. A manager or viewer seat can be limited to one or more branches. The limit is enforced by access rules in the database, not just hidden on screen: a seat limited to one branch cannot read another branch's properties, jobs or certificates.
Admins and auditors always see the whole organisation. Properties with no branch are seen by head office only, so nothing new is shown to a branch by default.
Roles
- Owner and admin, the whole organisation and its settings, including branches, who is on call and inviting the team. The owner also removes seats and sets which branches each seat covers.
- Manager, day-to-day work on properties, repairs and certificates; can be limited to branches.
- Viewer, read only; can be limited to branches.
- Auditor, read only across the organisation, including the log of who changed what and when.
Up to 10 seats while you set up, then no limit once billing starts. Seats are included in the unit price.
Out of hours, by branch
One tenant WhatsApp number serves the whole agency. Each job is filed against its property, so it lands with the right branch. Each branch can name who is alerted first for its emergencies; a branch with nobody set uses the organisation's on-call person or rota.
Setting up branch by branch
- Bring properties in with your agency's own Apex27 key, or from your system's CSV or Excel export. Nothing is saved until your team confirms the preview.
- Add your branches, then assign properties to each branch in bulk from Settings.
- Invite each branch's team and limit their seats to their branch.
- We suggest starting with a few branches and adding more once they are running.
Your property management system
Works with Apex27 today. Street via your own key, switched on after a test run with Street. Arthur and every other system: start from the export your system already gives you. Connections to more systems are coming; tell us which one your branches use.
Price at scale
£1.50 per unit per month, with a 30-unit minimum. No VAT to add. Billed monthly for the whole organisation. For a group with many branches, ask us about group terms.
Not available yet
- Single sign-on with your own identity provider, and automatic user set-up from your directory.
- Spend limits per branch. Spend limits are set for the agency and per landlord client.
- A WhatsApp number of your agency's own.
Talk to us
We will walk your head office through it on your own data. Book a call or email hello@voxamtd.com. How we look after data is on our security page.