Compliance
Know which certificates are missing, need a person or fall due
Engineers email certificates to your Voxa address, or your team uploads a batch. Each one is read and matched to the right home. Your team files it from one list, with what is missing and due shown first.
What agencies tell us
- Every gas record and electrical report is read, checked and typed in by a person.
- When a certificate falls due, someone has to book the engineer and then chase the new one.
- The new landlord register will ask for each let home's gas, electrical and energy certificates.
How it works
- Certificates come in (Voxa Estate). Engineers email certificates to your agency's Voxa address, or your team uploads PDFs or photos in one go.
- Each one is read and matched (Voxa Estate). Voxa Estate reads each certificate and matches it to the home by its address and postcode.
- A person files it (Your team). Each one shows as Ready to file, or Needs a person with the reason. Nothing is recorded until a person ticks it.
- Missing and due come first (Your team). The compliance page shows missing items first, then action needed, then expiring. Book a renewal with your own engineer from the same row.
Demo account. Demo account, with example homes: the certificate list.
What is live today, and what is not
Live: working today. Built: in the product; we switch it on with you and check it on your account first. In development: being built now. Planned: on our list, not started.
- Live: Certificates emailed to your agency's Voxa address, or uploaded in a batch, read and matched to the right home.
- Live: Gas safety records, EICRs and EPCs, plus legionella, portable appliance and fire risk assessments, each recorded with its document.
- Live: Ready to file, or Needs a person with the reason. Nothing is recorded until a person ticks it.
- Live: Missing first, then action needed, then expiring, with one next step for each home. A selection exports as CSV.
- Live: Each home's certificates kept on record with the document, ready for the new landlord register. The landlord makes each entry.
- Live: Recorded certificates are sealed: linked in order and date-stamped by an outside service.
- Live: Booking a renewal opens a job with your own engineer. The row does not move until a new certificate is recorded.
- In development: Alex asking your engineer for a date, chasing the new certificate after the visit and sending copies to the landlord.
Questions agencies ask
Which certificates does it read?
Gas safety records, electrical reports (EICRs) and energy certificates (EPCs), plus legionella, portable appliance and fire risk assessments. Each one is recorded with its document.
Is anything recorded without a person?
No. Each certificate waits as Ready to file, or Needs a person with the reason, until someone on your team files it.
Does it register homes on the landlord register for us?
No. The landlord makes each entry. Voxa Estate keeps each home's certificates on record and shows when each one falls due, so the details are ready when the register asks for them.
Do we have to change our CRM?
No. Certificates arrive by email, whatever system you use. A connection to Apex27 is being tested. With any other system, your homes come in from an export file.
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