Voxa Estate
AI for letting agents

AI property management software for UK letting agents

Voxa Estate is AI property management software for UK letting agents, built around repairs and certificates. Alex, its AI assistant, does the chasing, and your team makes the decisions.

Book a demo How Voxa Estate works

In short
  • Alex answers your tenants on WhatsApp, day and night
  • Each report becomes a job in your inbox, with the trade and urgency worked out
  • Your own contractors are asked first, then chased for a quote and a time
  • Nothing is booked unless a person approves it, or a rule your team has set allows it
  • Alex is an AI assistant and says so whenever asked

What the AI does in a letting agency

Tenants report a repair on WhatsApp, with photos if they have them. Alex looks at the photos and asks short follow-up questions before the report becomes a job.

Alex works out the trade and how urgent it is, and files the report as a job in your team's inbox. Your team sees every open repair in one queue.

Alex replies to tenants as their messages arrive, day and night.

Lining up the contractor

When your team starts sourcing a job, Alex can phone your own contractors first, where your agency switches this on.

It follows up by text message and email, and chases them for a quote and a time.

Routine messages wait until quiet hours end. Emergencies, and replies in a conversation already under way, can go out at any hour.

Where you have agreed rates with a contractor, each quote shows how it sits against them.

Your team stays in charge

Nothing is booked unless a person approves it, or a rule your team has set allows it.

You set spend limits per agency and per landlord client. A quote over the limit goes to the landlord to accept or decline, from their portal or an emailed link.

Owners and admins can see who changed what and when, filter it and export it as CSV.

Alex is an AI assistant and says so whenever asked.

Certificates as well as repairs

The same workspace lists each home's certificates and duties, with missing items first and renewals after.

Upload gas safety records, EICRs and EPCs in a batch, and each one is matched to the home. Nothing is recorded until a person ticks it.

Recorded certificates and closed jobs are sealed into the property's record.

Getting your portfolio in

Import properties, tenancies, contractors and landlord clients from a CSV or Excel export. Voxa Estate suggests how the columns match, you check the mapping on a preview, and nothing is saved until you confirm.

What it does not do yet

  • Contractor messages and quotes are not sealed into the record yet.
  • Voxa Estate does not book viewings yet.
  • UK tenants message Voxa's shared WhatsApp number. A WhatsApp number of your agency's own is not available yet.
  • No agency has published a case study with us yet.

Questions agencies ask

Is Alex a person?

No. Alex is an AI assistant and says so whenever asked.

Does Alex book contractors on its own?

No. Nothing is booked unless a person approves it, or a rule your team has set allows it.

Do tenants need an app?

Only WhatsApp. Tenants message Voxa's shared repairs number from the mobile number on their tenant record.

Can we bring in our existing properties?

Yes. Import properties, tenancies, contractors and landlord clients from a CSV or Excel export, and check the mapping on a preview before anything is saved.

How much does it cost?

£1.50 per unit per month, with a 30-unit minimum. Team seats and landlord client portals are included.

How do we start?

Book a 20-minute demo with one of the founders. If it fits, we set your agency up with you.

See a week of agency admin in 20 minutes

Book a demo with one of the founders. We show you a repair, a contractor search and a batch of certificates, start to finish.

Book a demo